Refund policy
SQAWK utilizes a print-on-on-demand company, Printful, to fulfill your orders. This keeps our employee's houses from becoming warehouses by keeping our in-hand inventory low. It also allows us to spend our time focused on drawing creating and dreaming up new SQAWK gear.
Our Refund and Return Policy is set by Printful’s Return Policy. Here’s a short explanation:
- Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received.
- For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
- Claims deemed an error on Printful’s part are covered at their expense.
- All returns must be sent to Printful’s return address. Do not ship returns to SQAWK LLC.
- Printful does not accept any returns for buyers’ remorse, wrong sizing, etc. They only accept returns if they have misprinted an item.
Unless Printful has made an error, all sales are final and no refunds will be offered.
We appreciate your understanding.
If you have any questions about this policy, please contact us at sqawksurf@gmail.com